B2B e-commerce platform

Implementation of a centralized online ordering portal for all BURGER KING Restaurants in Germany with Magento Commerce

The customer

Meyer Quick Service Logistics

Meyer Quick Service Logistics (QSL), headquartered in Friedrichsdorf, is a food logistics provider with commerce function that controls the entire logistics processes of its customers, manages their operational purchasing, purchases, stores, commissions, and distributes inventory, and also handles the entire billing process. QSL supplies more than 1,200 restaurants all across Europe with goods in a one-stop-shop process, including the franchise brands, Burger King, Kentucky Fried Chicken, Pizza Hut, Starbucks, and Fresh Point.

Features & benefits

Route planning system

Specialized solution for logistics systems for mapping a route plan in the order workflow. Restaurants are provided with detailed information about logistics and time planning during the ordering phase.

ERP integration

Robust interfaces for handling more than 1,000 orders simultaneously. Special emphasis placed on performance and robustness.

Individual checkout

In order to be able to serve the individual restaurants with individual route plans, a direct checkout workflow was created, differing drastically from the classic checkout.

Challenge

  • New development of an order platform, based on the requirements of BURGER KING®
  • Replacement of the centralized ordering platform for all BURGER KING® Restaurants in Germany
  • Desire to create a scalable and industry-leading order platform for B2B Logistics
  • B2B e-commerce between all BURGER KING locations and Meyer Quick Service Logistics as a full service logistics provider
  • Ability to implement customized order processes
  • Ability to adapt to different concepts in the food service industry
  • Requirement for an enterprise e-commerce system as a basis for the ordering portal

Project steps

Maßnahme Teaser QSL
  • Strategic and technical consultation on the implementation of the order portal, based on Magento Commerce
  • Development of the central B2B platform for BURGER KING®
  • Implementation of a tour planner system for BURGER KING logistics
  • Development and implementation of a bi-directional interface between the B2B platform and the ERP system by QSL
  • High-performance system with flexible scaling options for handling peak times
  • Redundant system design for stabilization and downtime protection
  • Multi-tenant, scalable, and adaptable multi-store platform
  • Custom order workflow instead of the traditional checkout system
  • Simple and intuitive user interface
  • Extensive backend access for help desk applications
  • User training for help desk applications

Resultate

0
Orders at peak times
0
branches integrated
0
products with customer-specific prices
0
months implementation time
netz98 flyin

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